Contact

Contact Sweet Vibes – Customer Service, Availability and Support

Welcome to the Sweet Vibes contact page. Do you have a question about your order, our products, or would you like to discuss something for a special occasion? You've come to the right place. We believe it's important that you receive quick and clear assistance. That's why we offer multiple ways to contact us.

Whether you want to amend a birthday order, have a comment about a delivery, or need more information about allergens – at Sweet Vibes, we are here for you. By responding quickly and being proactive, we aim to provide you with the best experience.

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📬 Contact Sweet Vibes

You can reach us through various channels. Choose the method that suits you best:

• • 📧 Email: info@sweet-vibes.nl
• • 💬 Live chat: Bottom right of the website
• • 📦 Questions about an ongoing order? Reply directly to your confirmation email
• • 📍 Please note: We do not have a physical store. Visits are by appointment only

We recommend including as many details as possible in your message. Think of your order number, desired delivery date, or the specific product your question is about. This way, we can help you faster.

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🕐 Customer Service Opening Hours

Our customer service is available:

• • Tuesday to Friday: 09:00 – 16:30
• • Saturday: 09:00 – 13:00
• • Sunday & Monday: closed

During public holidays, we will respond on the next business day. Please allow for a slight delay in responses outside of opening hours.

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💡 Quick answer? Check our help pages

For many questions, you don't even need to email us. You'll find direct answers on the following pages:

• • Frequently Asked Questions (FAQ)
• • Shipping Information
• • About Us
• • Order Gift Vouchers

These pages are regularly updated, so you always receive the most current information.

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📲 Stay updated via social media

Want to get inspired, a sneak peek behind the scenes, or see the latest promotions? Follow Sweet Vibes on:

• • Instagram
• • Facebook

Through our socials, we regularly share new products, customer photos, and fun tips.

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🤍 Finally

At Sweet Vibes, we value personal service. Whether you are a loyal customer or ordering for the first time: your experience matters. So, if you have any doubts about anything? Don't hesitate and contact Sweet Vibes. We will answer your question with care, attention, and a touch of sweetness.